Beyond customer service use cases, you can use chatbots for prospecting. Rather than sifting through a huge catalog of support articles, customers can ask chatbots a question, and the AI will scan your knowledge base for keywords related to their query. Once the chatbot finds the most relevant resource, it will direct your customer to

Finding a system that streamlines integration Conversational AI Key Differentiator can help ensure a smooth customer experience. Seamless integration with tools like CRM, payment channels, sales and marketing help optimize data exchanging. Still webchat can empower comprehensive self-service with 24/7 availability and provide very valuable data and insights into customer’s pain points and needs. What